AfricaComplaints.com » Business & Finance » Complaint / review: Old Mutual - Policy | #8117

Old Mutual
Policy

More than 3months ago one of the Old Mutual consultants made me aware that I have 2 policies with them&i only had knowledge of one. Upon further investigation found out that one of their employees by the name of Constance opened up a policy in my name without my knowledge. I have never spoken or met up with this person so clearly she my information from their database. The premiums for this policy have been deducted from my account for more than a year.
I was then advised to open up a case against this person which I did. I sent through all the information as well as documents to Old Mutual for them to do further investigation. The name of the lady who was dealing with my case is Ayanda Quluba. She sent me this fake policy&most of the information there wasn't true including my signature which was obviously faked by this Constance person. After I told her that I did not fill in that form&thats not my correct information she reassured me that she will get to the bottom of it. I've since heard nothing from her fro nearly 2months now&she doesn't reply to my emails either.
All I want from them is my money back but still after 3months nothing is being done. Please help!!

Date:

Company: Old Mutual

Country: South Africa   City: Johannesburg

Category: Business & Finance

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