AfricaComplaints.com » Business & Finance » Complaint / review: Oneplan Health Insurance - Why pay for something and theres no Service | #75705

Oneplan Health Insurance
Why pay for something and theres no Service

We recently founded out that my wife is pregnant we went to do our first scan last week I paid R1350 for the doctor consultation and the scan. I was advised by the admin lady that I need to pay the R8000 for Normal delivery by 30 weeks pregnancy to our Gynaecologist as this is a separate bill to the hospital bill that will follow after the birth. The lady said that I need to pay this R8000 and claim it back from one plan, I emailed oneplan to advise how they will assist me and what is the option till today no one has responded and I need to speak to someone that knows how their marterinity procedures works. I was also requested by the Hospital the get a guarantee letter from oneplan to secure the pragnancy and birth. Please can someone assist me

Date:

Company: Oneplan Health Insurance

Country: South Africa   City: Woodmead

Category: Business & Finance

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