Complaint / review / scam report
Oneplan Health Insurance
Why pay for something and theres no Service

We recently founded out that my wife is pregnant we went to do our first scan last week I paid R1350 for the doctor consultation and the scan. I was advised by the admin lady that I need to pay the R8000 for Normal delivery by 30 weeks pregnancy to our Gynaecologist as this is a separate bill to the hospital bill that will follow after the birth.The lady said that I need to pay this R8000 and claim it back from one plan, I emailed oneplan to advise how they will assist me and what is the option till today no one has responded and I need to speak to someone that knows how their marterinity procedures works. I was also requested by the Hospital the get a guarantee letter from oneplan to secure the pragnancy and birth.Please can someone assist me