AfricaComplaints.com » Business & Finance » Complaint / review: Nedbank - Nedbank deducts installment whenever they want | #48932

Nedbank
Nedbank deducts installment whenever they want

I took out a personal loan with nedbank because they I had issues with other banks service with the thought in mind that Nedbank will provide better service. Was I wrong...

I signed the contract that the installments will be deducted from my account on the 27th (payday) of each month. December 2012 the money was deducted on the 16th, went to the bank and asked why they just decided to deduct the money before I recieved my salary and their answer was, " most people get paid in December on the 16th"... insane!!! After I made a huge scene, they transfered the money back into my account just to deduct it again on the 22nd??? What part of 27th don't Nedbank understand???

Now comes February... installment is deducted on the 26th... I cannot go on for the duration of this loan struggling every month to ask Nedbank to adhere to the terms in the contract. This is unacceptable... I need to urgently purchase things today and now I need to go in my overdraft because Nedbank decided they are going to debit my installment earlier... really, how can Nedbank just think they can do what they want, regardless of the contract???

Date:

Company: Nedbank

Country: South Africa   City: Personal Loans

Category: Business & Finance

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