AfricaComplaints.com » Business & Finance » Complaint / review: Old Mutual - How long does it take to receive feedback??? | #43219

Old Mutual
How long does it take to receive feedback???

Old Mutual Tracking Enq. No CCC5316166

On the 25January 2013 I sent a email to OMSTA regarding the status of my policy, on the same day I received a email back stated that within 2 working days a DEDICATED ADMINISTRATOR will respond to my enquiry and inform me of the progress.

Nine working days later on 7February 2013, Jason Patience of Client Services send me a email that the relevant business area will liaise with me shortly.

Sixteen working days later and I'm still waiting for that Dedicated Administrators feedback!!!

Date:

Company: Old Mutual

Country: South Africa   City: Pinelands Cape town

Category: Business & Finance

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