FNB takes more than 5 months to switch debit orders. Then, instead of offerening premier banking services comparable to other banks, there is no service and related feedback provided. When a formal complaint is logged, no further feedback was provided. On contacting FNB, Hellopeter was suggested as a way of escalating the complaint before approaching the banking ombudsman. All incidents are documented.
Should you switch to FNB from Standadard Bank? After 5.5 months banking with FNB Premier Banking, I have made up my mind.
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