AfricaComplaints.com » Business & Finance » Complaint / review: Travel Guard Chartis - Promise of refund not materialising | #36984

Travel Guard Chartis
Promise of refund not materialising

I requested to have two travel insurance policies cancelled on 17 January 2013. On 18 January I received confirmation that both policies were cancelled and I was promised that I would be refunded within 15 days. It is now the 11th February 2013 and I still have not had my refund!! Call centre agents responses range from "I have passed it on to so-and-so and am waiting to hear from him/her" to "Sorry, there is still no feedback about your refund."

Date:

Company: Travel Guard Chartis

Country: South Africa   City: Johannesburg

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google