Standard Bank
NON EXISTING SERVICE IN DECEASED ESTATES DEPT

This is probably my tenth complaint about the deceased estate department of Standard Bank in six months.
The department is simply the worst of all the other banks - I am an attorney specialising in the administration of deceased estates. The website of the bank does not even have a contact number for the deceased estates department!! It is simply a nigtmare to get balance certificates and payment of credit balances. I have used the po box adress supllied by the bank with previous complaints to send the correspondence to without success once again.
COME ON STANDARD BANK PULL UP YOUR SOCKS AND IMPROVE YOUR SERVICE - YOU CAN LEARN A THING OR TWO FROM ABSA WHICH HAS A CENTRALISED DEPARTMENT IN PRETORIA - EASY TO CONTACT AND HIGHLY EFFICIENT