AfricaComplaints.com » Business & Finance » Complaint / review: Auto And General - Claim rejected | #330402

Auto And General
Claim rejected

This is the 2nd time that my claim is rejected for scratch and dent,

The first time was in 2012 when my vehicle had one small scratch (smaller than a fly) and I minor chip (hardly visible). The quote was R4000 (at auto magic) and auto and general refused to pay the claim.
I went to dent doctor for a private quote and they quoted me R 959 (I still have the proof) and I decided to pay for it myself.

Last week I took my vehicle to auto magic again as auto and general sent me there..

my vehicle had 2 minor chips and the quote was R5000.My friend is a spray painted at randown panel beaters and his view is that the quote should not be more than R2000!

How on earth can one company charge R4000 to fix two to scratched and the other charges R959?

This is the main reason I cancelled my comprehensive insurance with you guys last year, because I cannot trust you to handle my comprehensive insurance.

it's the second time that you sent me to auto magic and the prices are massively inflated.

I wish I can post a picture on hellopeter how small these scratches are.

Date:

Company: Auto And General

Country: South Africa   City: National

Category: Business & Finance

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