AfricaComplaints.com » Business & Finance » Complaint / review: Outsurance - Sanet went the extra mile for customer refund | #302079

Outsurance
Sanet went the extra mile for customer refund

I would like to thank Sanet Van Niekerk who dealt with my the recovery of funds for my claim that I submitted after being in an accident. She always kept me in the loop as to how far the recovery process was. To be honest I decided not to get my hopes up as you hardly hear of people actually getting the excess fee money back. So needless to say when Sanet advised that she was able to recover the cost form the guy that caused the accident i was definitely very excited. I can just imagine what a lengthy and difficult process it must be, so i'm thankful to Sanet for sticking this one through and going the extra mile to ensure customer satisfaction.

The refund has definitely come at a good time as well, so i'm very happy. Sanet has excellent customer service skills and should be considered a true asset to Outsurance.

Outsurance is definitely a great company.

Once again... Thank You Sanet

A very grateful and appreciative custome

Date:

Company: Outsurance

Country: South Africa   City: Call centre

Category: Business & Finance

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