Standard Bank
Standardbank's failure to honour commitment made

Dear SIMPHIWE MTHEMBU,

We would like to confirm that your service request 7000441148 for Unhappy with Delay, is now open. Please allow until 09.12.2013, for investigation and resolution.
If you have any further questions about this service request, please call us on 0860 123 000.

Regards,
Standard Bank

Dear Standard bank, I'm still waiting for the response I was promised as per above