After some confusion with regards to my appointment time and having the wrong address, I received such a warm welcome from the start, the security guys Moses and Musa, they communicated with Alan and checked that I was in fact at the right place. Moses told me that Alan would assist me and I came into the drive in centre.
Alan was excellent, he greeted me and gave me a detailed explanation.
The place is welcoming for customers, its a full set up to treat us while waiting. Jeanne was so kind to assist me. You made it so easy for me to feel at home.