Absa
ABSA REFUSES TO HELP RESTRUCTURE BOND PAYMENT

I CALLED ABSA HOME-LOANS TWICE, REQUESTING THAT I RESTRUCTURE MY BOND REPAYMENTS FOR THE NEXT THREE MONTHS DUE TO SOME FINANCIAL CHALLENGES I AM FACED WITH. IT'S A 4-YEAR OLD BOND ACCOUNT AND I HAVE NEVER EVER DEFAULTED, NEITHER HAVE I EVER ASKED FOR A RESTRUCTURING IN THAT PERIOD. THE AGENTS TOLD ME THAT ABSA DOES NOT DO THAT, I HAVE TO FIRST BE IN DEBT - i.e NOT PAY AND THEN CALL THEM TO MAKE ARRANGEMENTS!!! I ACTUALLY THINK I SHOULD MOVE THIS BOND ACCOUNT

HOW DOES ONE MOVE FORWARD ON THIS? BOND ACCOUNT: 8068477912