AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - UCOUNT ADVERTISING | #283890

Standard Bank
UCOUNT ADVERTISING

Standard bank advertises as follows: "UCount Rewards is Standard Bank's innovative new rewards programme that gives you the chance to collect rewards points every time you shop with your Standard Bank debit, cheque or credit card! You can collect up to 10 %* in rewards points on all your grocery purchases and up to 1.5% in rewards points on all your other purchases! Every time you use your card you will collect rewards points which you can redeem for a variety of items - including fuel from Caltex forecourts. You'll also get great benefits, discounts and special offers simply for banking with us.

It's just another way we're saying thank you for being a Standard Bank customer! "

On checking with Standardbank why my points were not going up as I shop at Checkers, Spar etc. I am advised that I am on the lowest tier therefore do not earn a single point. No where in the adverts or when we discuss with call centres does the word TIER. come. Just shocking that such false advertising is allowed.
One has to have their whole life with Standardbank in order to earn any points on the correct tier level.

Date:

Company: Standard Bank

Country: South Africa   City: South Africa

Category: Business & Finance

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