MY GEYSER BURST ON TUESDAY EVENING. MY OWN PLUMBER (EFFICIENT PLUMBING) CAME ON WEDNESDAY AND INFORMED ME IT HAD TO BE CHANGED. GOT HOLD OF MY BROKER MR LUKE SWANEPOEL AND INFORMED HIM ABOUT THE PROBLEM. WITHIN 15MINUTES I HAD A CLAIM NO. 5MINUTES AFTER THAT I HAD A PLUMBING COMPANY PHONE ME TO TELL ME THEY WERE THE AUTHORIZED PLUMBERS FOR DISCOVERY INSURE. I INFORMED THEM I HAD MY OWN PLUMBER FIXING THE GEYSER ALREADY. THEY TOLD ME THAT WAS OKAY BUT THEY WOULD HAVE TO INSPECT THE JOB ONCE COMPLETED. THEY CAME AND APPROVED THE JOB THE NEXT DAY. CLAIM HAS BEEN PAID IN FULL NO EXCESS WITHIN FOUR DAYS. OUTSTANDING SERVICE FROM ALL PARTIES INVOLVED. WELL DONE DISCOVERY!!!
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