For the past few months an unauthorized debit order for the amount of R299.95 has been going off from my Absa account. I have phoned Absa and they told me to contact Stratcol.
Who gave Stratcol permission to deduct money from my account? For what is the money being deducted? According to my knowledge I must give my written permission to authorize a debit order.
I have send an email to Stratcol and Thembi Mnizi replied the following:
"StratCol only assists other companies to collect their own funds due to them by their clients"
No reply why they deduct the money or any indicating that they are going to stop it. This is like!!!!
Just because of this I'm going to close my account with Absa to avoid any other unauthorized, illegal debit orders. I cannot trust a bank that allow this!!!!!
I have read numerous complaints on Hello Peter and other website about Stratcol deducting money from people without their knowledge. This is very upsetting and I can't believe the authorities have done anything about it yet!