» » Absa - 3 complaints and still no contact as promised | #251462

Complaint / review / scam report
Absa
3 complaints and still no contact as promised

I intend to log a complain on this website everyday from today. 3 WEEKS ago I logged acomplaint and was advised I would be contacted. I have called and held on for hours but no answer, SO TODAY IT STARTS UNTIL I RECEIVE A RESPONSE:
Hello OmarDannie,

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Rezona Louw

10:10 Wed 23 Oct,
It is very unfortunate I have to complain on this domain. I have tried calling Maritjie, over 20 times(no exaggeration) on her direct line. Claim #2319996. Maritjie promised she would E Mail me the settlement. No E Mail received Friday(18-10-2013. I called back the afternoon and she said she would send by COB. No E mail. Called Monday and she said she would E Mail immediately. Her words, and this is recorded'I will E Mail it immediately'. Since then, I have had to call over 20 times and sent an E Mail. Is it fair for me to keep calling? I understand when an area is busy but dont make promises when you know you are not able to fulfil
Author: OmarDannie


Offender: Absa

Country: South Africa   Region: All Country   City: Homeowners insurance

Category: Business & Finance

0 comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.