AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Absa ccontradictions | #248569

Absa
Absa ccontradictions

Over the past 5 years I had my house roof repaired twice through ABSA insurance due to rain damage. During the beginning of 2013 there was another storm causing damage to my ceilings. This has been the same as the previous two claims where there is damage after a storm and repaired by the ABSA insurance. The bank sent out a assessor who now tells the bank it is my responsibility to repair the roof due to the structure defects. Strange the previous two claims were repaired by ABSA and now it has become my responsibility. ABSA denies having repaired my house on previous occasions. They had also stopped the insurance on my house roof till I repair the roof on my own expense. I went in and the bank said I qualify for 65000 rand loan. If I took 20000 rand to repair the roof my repayment would be 200 rand a month. I bought a new car over the same period. I got notification from ABSA that my home loan was turned down. Within a few hours I received another notification from ABSA congratulating me as they financed my new vehicle. What can I afford more? 200 Rand for my roof or 2200 rand for a car. And so my roof is just getting worse. no explanations were given to me.

Date:

Company: Absa

Country: South Africa   City: Pietermaritzburg

Category: Business & Finance

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