The customer complaints dept at Standard Bank have not assisted with an incorrect EFT payments reversal at an Autobank that was reported immediately. They will not push Capitec Bank for a responce as the Client has apparently had a dormant account and Capitec have taken off the service fees from my R2000.00 and now "insufficient funds in the account" cannot repay me my money - so does Capitec sit with my remaining money forever - is someone going to investigate this further? I feel Capitec must reverse the funds and sort the service fees out with their client. Standard Bank cannot release any documentation that I can take legal action and I cannot get anywher with Capitec Bank as I am the third party. Will someone perhaps help and do their job somewhere please?
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