AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - UNAUTHORISED DEBIT ORDER | #243303

First National Bank
UNAUTHORISED DEBIT ORDER

On Saturday: 26th October 2013 over R2000 was debited from my Fnb Cheque account. I was advised that this payment couldn't be reversed: The payment was towards my Discovery Card: which was handed over to FNB CARD'S LEGAL DEPARTMENT.Since the legal department has my account number and feel that they have the authority so debit my account without my consent, then surely they have my contact details, address... work phone number... work address... I am just puzzled by why nobody bothered to contact me before they decided to debit almost 30% of my monthly salary? Is there a legislation that was passed that we as consumers don't know about, as far as I know FNB this is not only illegal, it is unconstitutional... yes I owe you, yes it is my responsibility to pay my account. But your department's actions are a total violation of my rights. Please reverse the money you have debited. I am more than willing to make a payment arrangement. I am sorry... I can't afford to have over R2000 just randomly debited from my account. Should you decide NOT THE HAVE THE TRANSACTION REVERSED... I will find myself in a position where I am going to have to borrow money just to get through the month.

Date:

Company: First National Bank

Country: South Africa   City: FNB CARD LEGAL DEPARTMENT

Category: Business & Finance

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