This all started in 2012 when unauthorized debit orders where taking money from my account. I went in to the branch and i was told "there is nothing we can do", I did lodge a complain and was promised an investigation will be done and i will be contacted that did not happen. I decided to take my business someway else, where i will be safe. After nearly a year i find out that FNB have listed me on ITC and i paid up the balance immediately and ask for a paid up latter and no one can give that to me. They did not even give me notice before listing me.
They say that they phoned and left a detailed massage on my phone but i don't have a voice mail box. They handed over the acc to Revco attorneys, i called them to make arrangements to settle the account and immediately after I made the deposit Revco never return my calls. I called the branch for help and all i get is promises and numbers that i must call. I must say FNB can advertise but cant deliver at all. I sent the proof of payment to the branch banking product advisor Miss Ziyanda Mtirara and she told me i will have it within a day but now the story changed and the person who was supposed to give me the latter is on leave.
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