Wanted to have changes made to a number of my policy details. Left a message online for someone from Dial Direct to call me. Call came immediately. Lady assisted and subsequently transferred me to Vicnesh regarding discount on motor cover. Vicnesh effected a huge saving on premium of two Mercedes vehicles. Received amended policy documents a few minutes later. Received wonderful, speedy and efficient service from Vicnesh and lady trainee. A pleasure to do business with Dial Direct.
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