AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - Unauthorized debit orders | #196430

First National Bank
Unauthorized debit orders

On August the 23rd StratCol made an unauthorized debit order on my account. I received the following sms from FNB:

FNB :) R 89.00 debit order from TELETOP 64897267TELETO130823 paid from account.. (my account nr) on 2013-08-23. Reply YES if you are unaware of this debit order and FNB will contact you to assist. Std network rates apply. FNB a div of FRB Ltd.

I had to stop the debit order... (only 6 months???)
I haven't sign or subscribe to anything...
How do I stop this completely?

I got hold of stratcol who refers you to some bogus/fake company TopAdz (with a Z). They answer the phone and while having an attitude problem they don't want to help you.

I find it troublesome that their are so many complaint yet FNB allow this to go on? How am I supposed to stop this nonsense while FNB just goes and allow it. I must pay my banking fee's but they're not willing to keep my money safe? Bogus companies can debit my account without authorization and I pay the the debit order fees and the fees to stop and dispute the transaction!

I want my R89 plus banking fees!

Come on FNB, "How can we help you? " well now help me!!!

Date:

Company: First National Bank

Country: South Africa   City: CallCenter

Category: Business & Finance

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