AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - Debit Orders on my Account | #196093

Standard Bank
Debit Orders on my Account

Over the past 6 Months there has been multiple times where Debit Orders are going off on my account which I did not authorise. Every time it's been R299.99 and R399.99 so I had to call Standard Bank and reverse these transactions and try and find the corporates doing it and how the Debit orders got onto my account without my Authorisation and every time they say they don't know and have to investigate the company that is debiting from my account and charges me R20 per Company just to find out what the company name is. This Month there was again 3 Debit Orders on my account with one being R1425 and an extra charge of R60 to investigate. If I did not pick up these transactions a sum of -R2100 would have been from me. The security at Standard Bank is very bad and unreliable I have to constantly check my phone for transactions that might not be what I have Authorised. I do not give out my Bank details to anyone and I do not do online shopping and telephone sales. I am now going to close all my Accounts at Standard Bank and move to another Bank, I am going to see my attorney regarding a charge against Standard Bank.

Date:

Company: Standard Bank

Country: South Africa   City: South Africa

Category: Business & Finance

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