A fraudelent debit order from some random promotional company has been deducting R399 per month off my account. I phoned the standard bank call centre... Was assured they would reverse the debit order last month and stop it from happening again... The transaction WAS NOT reversed and again this month i have the same issue!! Tried calling but was told i will have to wait 10 minutes just to get through to somebody!!
1. How does Standard bank allow this type of activity to occur?
2. Why have has the debit order not been reversed and why is standard bank still allowing these debit orders after my instruction that they must block them??
Regards
David
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