I put in a claim for a lost cellphone and Ilona was so effecient processing it.
she followed up everyday and updated myself or my husband.
the claim was finished in a few days and even when i went yo pick up the new phone they refused to give it to me.
i phoned her and she sorted it out for me same time.
thank you Ilona for a great service and loving your work.
even the politeness on your voice was pleasant.
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