AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Absa life insurance impossible to cancel Absa life | #179105

Absa
Absa life insurance impossible to cancel Absa life

Have finally narrowed down my life insurance options and sign up with one i like only to discover Absa has added me to thier life insurance which now gets automatically debited from my account with my bond payments. Trying to avoid paying for life insurance through two companies, i faxed through a cancellation letter for My Absa Life. Then tried repeatedly to get hold of them. To confirm if they received it. 1 month later no response. Still cannot get through via the phone line.

Now sending through mails via all absa channels in hopes someone will get back to me. Absa Online general enquiries form wont send, some form or error on the form. So retry via personal email. Still nothing. Phone line still busy... cant even log a call, just on hold...

Absa bank cannot help me, their advice give them a call.
Why don't i stick with absa life insurance, because they have not even covered my partner and i correctly and are charging more for less.

Wishing i could send Absa life my phone bill for the amount of time and money spent on hold.

Date:

Company: Absa

Country: South Africa   City: Pretoria

Category: Business & Finance

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