AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Refund on the money they transfared from my Saving | #172187

Absa
Refund on the money they transfared from my Saving

I have the loan that is in arreas with absa, and i do understand that their Rules and Regulation and my rights as a customer that i need to pay it, but i made arrangement that i will pay it on the 01/08/2013 before the date even past they transfared R5000 on the 29th from my Absa Saving Acc to the loan Account no communication at all but it was before the arrangement that's my rent my child's school fees and even more, my arranged instalment is R1050, i had to call 11 people to get the answer, spoke to the legal Department Brooklyn there's were my accoun is, I made arrangement 0n the 03/07/2013 with O.G Menyatso and they say there is nothing on the system so they can't refund is it my fauld that he did not do what he supposed to and now i suffer for that including my family, i called their collection and i become a joke they transfared me to 6 different people and scremed at me they is nothing they can do, Is it my fault that people at absa and their Legal department can't take ownership of their Job, Yes is my fault that i am in arrear but i made arrangement and explained the reason behind, I just want my money back and continue with my instalmwent as per arranged.

Date:

Company: Absa

Country: South Africa   City: Collection Department

Category: Business & Finance

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