AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - I want my money back | #169774

Standard Bank
I want my money back

I had a loan with standard bank. I wanted to settle it and the call center gave me the settlement amount. i paid the money and the lady from the call center said after i have paid the settlement i must see one of the consultants to close the loan account and i did that to my surprise i was told that i over paid by about R600 and they will have to arrange for refund. Month end when i thought i have settled the account STANDARD BANK debits my account R1533
I'm getting a wonderful assistance from Portia at the branch but there is someone by the name of Dlamini he/she neva unswers the phone or should i say never in the office. Dlamini youi must look at my account because i belive you are the one who must approve my 2 refunds. answer your phone so i can leave standard bank in peace. Here is the Reference Number that Portia wanted to give you Dlamini (Ref : 54264784) sort this out. You guys make the poor consultants look like they don't know what they are doing when you just sitting hiding in your offices.
GIVE ME MY MONEY STANDARD BANK. I WILL NOT WAIT FOR MONTHS TO GET MY MONEY BACK...

Date:

Company: Standard Bank

Country: South Africa   City: Menlyn Park

Category: Business & Finance

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