AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - UNAUTHORIZED DEBIT ORDER: RSMARKETIN R99.99 | #167187

Standard Bank
UNAUTHORIZED DEBIT ORDER: RSMARKETIN R99.99

Please help investigate as my cheque account has been debited with R 99.99 since May 2013 up to now- 25 July 2013.
I went into the RoseBank branch to dispute this matter and the consultant could only reverse the transaction but cannot block it going forward due to changing reference numbers by RSMARKETIN - which I have never had contact from or given any form of approval to debit my account.

Who loads NAEDO on Debit orders on clients account anyway? Does Standard Bank get paid to give preference to RSMARKETIN debit orders?? Please clarify.
Because NAEDO is often loaded for customers who are in the Collections cycle???

I also see that there are a few other SBSA customers that have the same problem on HelloPeter. And this leads me to ask why RSMARKETIN is not being investigated by SBSA and block their unauthorised NAEDO debit orders if this is a continuous complaint.
Even though the safety of my banking details is my responsibility but I believe it's also Standard Banks's policy to protect my account information in a case of suspicious activity on my accounts as a Credit Issuer or at least investigate such suspicious transactions.

This is suspicious!!!

Date:

Company: Standard Bank

Country: South Africa   City: BILLING

Category: Business & Finance

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