In December, during the Christmas holidays, R399.99 was deducted from our business account. We only noticed this deduction, after opening in January, and unfortunately it was too late to ask the bank to refuse the payment. To obtain the 3rd party details from the bank, cost us R20.00, and the debit order cost was R12.00. After numerous attempts, I finally managed to get hold of Sean, on the cell number provided by the bank. He was HIGHLY upset that I contacted him on a Cell number, and the bank does not have the right to give out their details. REALLY??? Numerous phone calls and e-mails later, Mrs Govender confirmed on 31 May 2013 that the money would be paid into our bank account on that day. No money was returned to date. Yesterday, 15 July 2013, the same amount was debited from our account, again by Preemal Investments. I immediately phoned, but they do not answer the office or cell phones. I then e-mailed her, confirming that the money should be paid back by close of business (yesterday), or else we would involve the police, on which she replied the money will be paid into our account by noon today (it's now 15h00, and nothing yet) So, tomorrow, it's off to SAPS we go...
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