AfricaComplaints.com » Business & Finance » Complaint / review: Alexander Forbes Insurance - Good Luck if U have Insurance with them | #157324

Alexander Forbes Insurance
Good Luck if U have Insurance with them

I spend the whole afternoon on the phone to Alexander Forbes to query something on a Accidental Death and Disability Plan that I have with them. They could not find me on their system neither could any of the 6 consultants that I spoke to give me any information on my policy (even after I gave them the Policy Number). The last consultant promises to phone me back, but several hours later, no reply.

If this is the level of service from Alexander Forbes while I still live, I hate to think what will happen if I die and my beneficiaries need to claim.

I am considering cancelling my policy.
(Supplier name changed from Alexander Forbes Financial Services to Alexander Forbes Insurance by Hellopeter.com)

Date:

Company: Alexander Forbes Insurance

Country: South Africa   City: Johannesburg

Category: Business & Finance

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