Hello Peter,
Seems being caller number 3 is happening to all of us. I've been caller number 3 for days now. This 010 number of theirs doesn't work. They just pre-approve you for a loan, tell you not to apply elsewhere because they do multiple applications for you, and this 1-3 hour feedback thing doesn't happen as well. It's been days now, and I can't contact them. If they're not succeeding with the application, why keep me in the dark?
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