I went through my bank statement last month and lo and behold an unauthorised debit order has been going through my account for the past 5 months. I contacted Nedbank and they just gave me details of the particular company to trace them on my own, of which that exercise proved to be fruitless.
This afternoon I went to their branch in Illovo and the team leader was asked to come and explain to me that Nedbank is just a third party, and they cant do anything about companies that decide to debit member's account since they dont verify with you the account holder if you have authorised the debit order? So this means any company out there that may have my banking details can institute a debit order without being in agreement to me and Nedbank will just let them do as they please not verifying the legiticimacy of the debit order?
That is absolute nonsense, you are so quick to defend Nedbank, extra quick to take your debit order fee and the cherry on top, if i want to stop that debit order you will charge me R90??? Double wowza to you! Who authorized this debit order in the first place??? I want my money back! Since you are so quick to let unauthorized debit order go through!