AfricaComplaints.com » Business & Finance » Complaint / review: Standard Bank - Standard Bank VAF failling me | #129005

Standard Bank
Standard Bank VAF failling me

Sometime in July 2012 I was a victim of identity where my information was used to purchase a vehicle through the Standard Bank VAF division. The matter was investigated by the bank's Division and ultimately the vehicle was recovered and suspects arrested. Standard Bank VAF division was however debiting my account that I have with the bank on a monthly basis and each time I had to struggle to have the money reversed with the help of my banker. I'm however still receiving the monthly account statement from Standard Bank VAF division with an amount of R132 022.65 outstanding as at 16 April 2013. The helpful investigator, Mr Mnguni, has confirmed that the vehicle had since been de-registered off my name and that he had cleared my details with the credit bureau which should protect my credit record. He is however struggling with the Standard Bank VAF division facility which is still showing on their internal data as the vehicle is still in custody and not yet disposed.

Standard Bank VAF division then went on the 27th May 2013 and "transferred" R31 104.56 from my account with an SMS indicating they have "debited my account to reduce the overdue amount on my VAF acc"

Date:

Company: Standard Bank

Country: South Africa   City: VAF - JHB

Category: Business & Finance

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