I have been trying for 6 months to cancel my contract. I have paid all agreed moneys, but because I did the payments via EFT and not Debit order (as I told them the current account they where debiting is dormant). They now tell me I still owe then over R1000 for penalties, because the last 5 debit orders bounced (even though I EFT'd the money). And the penalties seem to be compounded. I am in the process of lodging a complaint via the NCC and strongly urge others with the same predicament to do so, as I see this seems to be a common problem. What ever you do, do not sign up with Tax Relax.
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