Hi
I am a platinum cheque customer with FNB. Funny how this complaint is about the platinum card that is not yet delivered!!!
I have been upgraded and it first took you guys 3 days to call me to arrange a delivery of the card. I was not available and was expecting a call back. I then decided to take it upon myself to call you to arrange the delivery.
it was supposed to be delivered today... at 8am this morning, a delivery time of after 11am is arranged. i then called the courier now to find out that apparently the drivers car broke down and he needed a tow.
I suppose i was to look into my crystal ball to find this out. I hope the other promises are being kept from the courier and FNB...
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