» » Bluebean - Customer Service | #103496

Complaint / review / scam report
Bluebean
Customer Service

On the 27/04/2013 at about 11;08 am i received a text message on my cellphone that a company named manarhouse debited my account for R49, 46 and it was immediately reversed back to my account. later on the same day about 17h42 pm i received another text message showing a debit of R2805.45 went out of my account with the company named [URL Removed] i immideately called Standard Bank call center on this nomber 0860123107, i was on line for more than 40min and only then a call center agent answered my call and i explained what happend and she said "i will transfer your call to authorisations ok" while holding there was an incoming call on my cellphone, as i was holding for authorisations i ignored the incoming call, a min later another call came in and i ansewered, the call was from standard bank agent by the name of
kgauta. he called to advise about suspicious transactions on my card and he mentioned both transactions had been debited, he told me he will open a case and someone will call me in 2-3 working days, wednesday being a public holiday i was expecting a call by thursday latest friday, and todate no one has called me. does this mean Standard bank doesnt care?
Author: kekuoas


Offender: Bluebean

Country: South Africa   Region: All Country   City: Johannesburg

Category: Business & Finance

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