AfricaComplaints.com » Advertising » Complaint / review: Groupon SA - Poor Attitude | #50182

Groupon SA
Poor Attitude

It seems that Groupon will only respond through this forum. Thanks to Hello Peter for this Forum.

I have first raised my issue of non-delivery, and thanks, i received a response within 24hours. Great, but I did not agree with the outcome that I was credited and that the credit is in a credit account with Groupon, which I could access at anytime with another purchase.

I DO NOT WANT TO BUY ANYTHING VIA GROUPON EVER AGAIN. i WANT THE REFUND SENT BACK INTO MY CREDIT CARD ACCOUNT.

Please I am tired with the amount of time I spend with trying to resolve issues.

Below is a copy of the last correspondence from Groupon SA. I did write directly to KALDWIN, but again...

Kaldwin (Groupon SA)
Feb 13 13:16 (SAST)
Good day,
Thank you for making contact.
It has now been credited to your Groupon account and is available for you to spend on any other Groupon your heart desires..
To see your visible credit, please logon to your Groupon account on our website and click on MY CREDIT.
Should you have any further queries regarding your refund or how to use your credits please do not hesitate to contact us for any further information.
Kindest Regards,
Kaldwin
Groupon South Africa

Date:

Company: Groupon SA

Country: South Africa   City: Durban

Category: Advertising

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