I've ordered two MiPad kiddies Tablets in November 2013 for my boys for Christmas. Delivery was confirmed to me to take place within two weeks. To date I have not received my order, and note that the rand value is more than R2 000.00. I have received pathetic service from Groupon and bad attitude from the Call Centre agents; all confirming different information.
After following up again this morning Fawwaz confirmed my delivery will take place next week and thereafter I received an email from Groupon to say that stock has not arrived and they will do a refund next week. Now how pathetic is this.
I will not accept a refund, ensure the delivery will take place next week. I have threatened before that I will take this to my lawyer as this is definitely why the Consumer Protection Act came about; if I dont get my order next week I will take further action.
What a pity, that I had to put this on HelloPeter, I will never order anything from Groupon again and will spread the word as well.
I had to be the mother telling my boys that they are not getting a Christmas present!
0 comments