I purchased a Telefunken Netbook for R1600 over 6 weeks ago via Groupon website & it is Faulty - to make matter even worse the product came with no warranty seal no packaging etc, just a box preloaded on the Netbook was angry Birds!!! it is clearly not a new machine, DO NOT purchase this Netbook from Groupon - they do not hold up there side of the agreement, they claim to have a 7 day return policy however they said it must be in the original packaging - BUT IT CAME IN A BOX with no plastic seal or anything. Absolutely shocking!
Request #56238 -They have still not responded to my numerous emails of which I have copies if anyone is interested - I am taking this to the Ombudsman.
Khalid Cassim
0832917864
This is the first & last email I received & Nothing after that -
Mukund chary M (Groupon South Africa Customer Service)
Sep 30 07:27 (CET)
Hi Khalid,
I'm really sorry for the trouble, and thanks for bringing this to our attention. We're currently working with the business to resolve this issue for you. As soon as we have an update, I'll let you know!
Thank you so much for your patience and if you need anything else in the meantime, please don't hesitate to ask.
Regards
Mukund
0 comments